Offer Agreement | Human Heart

1. General Provisions

This offer agreement defines the terms of counselling services provided in the Gestalt (Gestalt therapy is a humanistic approach focused on present-moment awareness, personal responsibility, and the relationship between therapist and client.) tradition. Booking a session, and confirming at the time of booking that you have read this agreement, constitutes acceptance of these terms.

2. Counsellor Rights and Responsibilities

Adherence to the ethical standards published by the European Association for Gestalt (Gestalt therapy is a humanistic approach focused on present-moment awareness, personal responsibility, and the relationship between therapist and client.) Therapy (EAGT)
Maintaining confidentiality of all information obtained during the work
Regular personal therapy and supervision
Providing a safe space for the work
Right to terminate work if boundaries or ethical standards are violated
Referral to another specialist when necessary

3. Client Rights and Responsibilities

Right to confidentiality and to be treated with respect
Right to end the work at any time
Right to ask questions about methods of work
Obligation to notify of session cancellation 24 hours in advance
Obligation to inform the counsellor of any prescribed medication or ongoing psychiatric care
Obligation to provide current location and an emergency contact before the first session
Timely payment for sessions

4. Limitations and Risks

Counselling is not a substitute for psychiatric or medical treatment for clinical diagnoses
This work does not include diagnosis, medical treatment, prescription of medication, or the issuing of clinical reports or certificates
Outcomes are individual and cannot be guaranteed
Temporary intensification of feelings may occur during the work — this is part of the process
The counsellor does not give advice or make decisions for the client
In case of suicidal thoughts or acute conditions, contact emergency services in your location

5. Confidentiality

All information shared in our work is confidential. I work to the ethical standards published by the European Association for Gestalt (Gestalt therapy is a humanistic approach focused on present-moment awareness, personal responsibility, and the relationship between therapist and client.) Therapy (EAGT).

Confidentiality may be set aside only where there is a serious risk to the life or safety of the client or another person, or where disclosure is required by law applicable at the time.

Anonymised material may be discussed in professional supervision, which is itself bound by confidentiality.

6. Payment and Cancellation

Session cost: a sliding scale from €40 to €100 — you choose what fits
Payment is due after each session, by bank transfer, Wise, Revolut, or cryptocurrency
Cancellations with less than 24 hours notice are charged in full
Missed sessions without notice are charged in full

7. Session Format

Sessions are held online, or occasionally in person by prior agreement. Duration — 50 minutes. Weekly sessions at the same time are recommended.